About the Authors

Troy W. Ahlstrom, M.D

Troy W. AhlstromTroy W. Ahlstrom, M.D. works for Hospitalists of Northwest Michigan (HNM), a hospitalist owned and managed company providing hospitalist services at small to mid-sized hospitals and focusing on rural communities. Their practices at Cadillac Mercy Hospital (Cadillac, MI) and Munson Medical Center (Traverse City, MI) helped these institutions garner numerous accolades including multiple Thomson Reuters 100 Top Hospitals awards, the 100 Top Hospitals Everest Award , and the American Hospital Association’s McKesson Quest for Quality Prize. The practice prides itself on developing innovative partnerships with hospital administrators and medical staffs which seek to align goals and improve processes of patient care, customer service, financial efficiency, and provider satisfaction.

Dr. Ahlstrom studied Biochemistry at Western Michigan University and received his medical degree from The University of Michigan Medical School. Having completed his military service as a Flight Surgeon and Residency in Internal Medicine with the Grand Rapids Medical Education and Research Center, he entered civilian practice as a Hospitalist in Northern Michigan. He is the Chief Financial Officer for his company and also serves as the current President of its Board of Managers.

John Nelson, M.D. – Co-founder of the Society of Hospital Medicine

John Nelson

John Nelson, MD is the nation’s preeminent expert on hospital medicine practice management. A practicing hospitalist since 1988, Dr. Nelson co-founded the Society of Hospital Medicine and remains an active figure in the evolution of hospitalist practice nationally.

In addition to his work in practice management consulting through Nelson Flores Hospital Medicine Consultants (www.nelsonflores.com), Dr. Nelson continues to practice regularly at Overlake Hospital in Bellevue, Washington, and serves as his program’s medical director. He also serves on the faculty of SHM’s Practice Management Course, “Best Practices in Managing a Hospital Medicine Program,” and writes a monthly practice management column for SHM’s journal The Hospitalist.

Dr. Nelson received his Bachelor’s degree in Psychology at Wake Forest University, and his medical degree from Wake Forest Bowman Gray School of Medicine.

Jack Percelay MD, MPH, FAAP, FHM

Jack Percelay

Jack Percelay MD, MPH, FAAP, FHM is the Pediatric Board Member for the Society of Hospital Medicine and former chair of the American Academy of Pediatrics Section on Hospital Medicine. He has worked as a pediatric hospitalist for 20 years from San Francisco to New York covering the full gamut of pediatric inpatient care including the general pediatric ward, Neonatal ICU, Pediatric ICU, Emergency Room, Well Baby Nursery, and Labor and Delivery. His leadership activities include managing local pediatric hospital medicine groups, lobbying on the Hill as part of the SHM Public Policy Committee, testifying for creation of new ICD-9 codes, and helping co-author sections of the inpatient pediatric coding handbook. He lives in New York City with his wife, a colo-rectal cancer survivor, and their daughter, a 17 year old soon to be college Freshman who wonders why can’t her daddy be a real hospitalist like Dr. Gergory House.

Michael Radzienda, MD, FHM

Michael RadziendaDr. Radzienda received his A.B. in Biology and Asian Studies from Washington University in Saint Louis. After receiving his M.D. from Loyola University’s Stritch School of Medicine, Dr. Radzienda completed his residency in primary care internal medicine and was appointed Chief Resident at Loyola University Medical Center (L.U.M.C.). As a junior faculty member, Dr. Radzienda established the hospitalist program and was the founding medical director of the inpatient medical service at L.U.M.C. Subsequently he held faculty positions at the University of Chicago’s Pritzker School of Medicine, was the Associate Program Director of the Internal Medicine Residency at Advocate Lutheran General Medical Center and Interim section Chief of Hospital Medicine at LGH. An award winning medical educator, Dr. Radzienda has developed curricula and operational models for hospital medicine in several large programs and has spoken nationally on topics related to hospital medicine, quality improvement and critical care medicine. He has served as the Chief of Hospital Medicine and director of the hospital medicine service at the Medical College of Wisconsin/Froedtert Memorial Lutheran General Hospital since 2007. Under his direction, the hospital medicine service has become a top performer in the University Health-system Consortium, ranking second in overall mortality rate. His section has doubled in size to 25 providers since he assumed leadership. In 2009, Dr. Radzienda received his FHM designation from the Society of Hospital Medicine and has been an SHM member for 11 years. He has served on multiple SHM and American College of Physicians committees and task forces. Most recently he co-authored SHM’s Complicated Skin and Skin Structure Infection QI Resource Room. He is the proud father of Jake, Mitch and Mike. Dr. Radzienda and his wife, Elaine, reside in Wauwatosa, Wisconsin.