MEMO TO CHIEF OPERATING OFFICER: TAP INTO YOUR HOSPITALISTS!
Wednesday, February 17th, 2010Mike Radzienda writes…
Over the past ten years, hospitals have been bombarded with external regulatory mandates aimed at improving quality of care. Amidst these challenges, payer mixes have dwindled and operating margins have narrowed. This has left hospitals few resources for implementing thoughtful and robust quality improvement infrastructures. As a result, hospital COOs struggle to develop meaningful partnerships with physicians who can effectively advance the local QI agenda.
Due to a dearth of availability and leadership in the traditional physician staff model, hospital administrators have taken on this QI agenda. This tactic has failed (more…)