A Last Story Between Strangers

A few months ago I had another one of those amazing experiences that makes me feel so lucky to be a doctor.  These don’t come every week or every month but they do come, and they are life-affirming.

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Observation Units: Its About the Patients

Recall your last credit card statement.  On it is the hotel charge from your last out of town CME excursion.  Below the total charge you were expecting, is a separate line item for a $75 “recreational fee.”  You call the hotel, and they inform you that because of your use of the gym and pool—accessed with your room key—they levied the fee.  No signs, alerts, or postings to denote policy, and you innocently expected inclusive use of the facilities as a price of your visit. Continue reading

Posted in Effectiveness/Efficiency, Operations, Public Policy, Scope of Services | 3 Comments

Choosing Wisely or Vicely

The press gave the Choosing Wisely initiative, unveiled several weeks ago, a great deal of attention.  Briefly, the ABIM foundation collaborated with Consumer Reports to produce Top 5 lists from nine specialty societies to identify “five tests or procedures commonly used in their field, whose necessity should be questioned and discussed.”  It is a first step to engage patients and physicians in the shapeless “national conversation” on (sensibly) rationing that everyone speaks of, but never hears.  I write about it now, not just because this process is inevitable—which it is, but because the Society of Hospital Medicine is amongst the next group of eight to offer up recommendations. Continue reading

Posted in Effectiveness/Efficiency, Ethics (clinical and business), Financial Management, Program Performance Measurement – metrics and dashboards, Public Policy, Uncategorized | 10 Comments

This Is About Brussel Sprouts, Not Broccoli (And It’s Not What You Think)

There is a lot of talk these days of personal responsibility.  Obesity, lifestyle choices and any untoward consequence of either are usually attributed to the individual, and the cost—both financial and in quality of life—are duly theirs. Continue reading

Posted in Communication, Public Policy, Uncategorized | 5 Comments

The Same Readmissions Tune Keeps Playing. Not A Pleasant Melody.

Of note, a very nice commentary in today’s NEJM regarding our inability to control 30-day readmissions, and the justifications (or lack thereof) for its continued use as a metric in judging inpatient quality.  I suggest everyone who works on the front lines read it:

[...]Although a focus on readmissions may have good face validity, we believe that policymakers’ emphasis on 30-day readmissions is misguided, for three reasons. First, the metric itself is problematic: only a small proportion of readmissions at 30 days after initial discharge are probably preventable, and much of what drives hospital readmission rates are patient- and community-level factors that are well outside the hospital’s control. Furthermore, it is unclear whether readmissions always reflect poor quality: high readmission rates can be the result of low mortality rates or good access to hospital care. Second, although improving discharge planning and care coordination is a laudable goal, there are better, more targeted policies that are more likely to be effective in achieving it. Finally, because hospitals are expending so much energy on reducing readmissions, they have probably forgone quality-improvement efforts related to more urgent issues, such as patient safety. An evidence-based, holistic approach to quality improvement is far more likely to achieve what policymakers, clinicians, and the public all want: better care at lower cost.

[...] The growing body of evidence suggests that the primary drivers of variability in 30-day readmission rates are the composition of a hospital’s patient population3 and the resources of the community in which it is located — factors that are difficult for hospitals to change. We know that some of the most important drivers of readmissions are mental illness, poor social support, and poverty, which are often deeply ingrained. Therefore, readmission rates have weak signaling value for identifying high-quality hospitals. The current scheme to penalize hospitals with high readmission rates is likely to disproportionately affect institutions that care for poor or minority populations or those with a high burden of mental illness.

The drumbeat does seem to be getting louder, and it’s good to see a well-articulated piece stating what most of us already know, mainly, there are too many readmit elements beyond our province of control.  It’s nice to blame “the system,” or the “other guy” occasionally, but in this instance, I am afraid it is the truth.  The hospital as locus and its “failure” to deliver is not the solitary root cause for ER round trips.

When care is integrated and we repurpose how hospitals function in the community and we shift the resources, then yes.  Until that day, keep yearning, and those who think otherwise need to visit their local community hospital.  They will get an education.

PS–This is not the first well-done commentary piece on the subject.  Here, a link to the recent Annals and JAMA reviews on risks and prevention strategies on readmits.  Both had less than encouraging conclusions.

Posted in Program Performance Measurement – metrics and dashboards, Public Policy, Uncategorized | 2 Comments

Health Care and the Supreme Court: Prepare Your News Dial

To get a sense of why this case is different and will dominate the news cycle now until the decision in June, appreciate this fact: the time allotted for arguments—the period in which plaintiffs and defendants present their views to the justices—is six, instead of the usual one.  Moreover, the proceedings will transpire not just in one day, but three.  This is substantial.

There are several issues under debate, but the most significant, and the one you have likely heard about, is the individual mandate.  This is the requirement in the Affordable Care Act that all individuals without insurance must purchase it.  The alternative is paying a penalty (but not a tax)–and this is important.  Nevertheless I will revisit that below.  For most people, the mandate is not applicable, as folks with Medicare or Medicaid, or receiving insurance from their employer meet the necessary waiver requirements.

For the 5-10% of the population who don’t fulfill these conditions, they can purchase subsidized insurance, based on household income, through state-based exchanges that will come online in 2014.  The penalties for non-compliance are significantly less than the price of insurance ($695 to $2K, based on income), and failure to abide will not result in criminal penalties.

Why is this generating controversy?

Twenty-six states challenging the law (along with a business group and four individuals) see the obligation to purchase health insurance very differently than the federal government.  Here, very briefly is the distinction:

The Government: Under the rule of the Commerce Clause, the government has the authority to regulate interstate commerce.  Simply, if one state were to create trade barriers with another, the federal government can intervene given the authority granted it under the constitution.  This is one of its many enumerated powers.  Because healthcare is a service we all will require at some point, by definition, we are already participants in the marketplace, and it’s just the manner and timing of our entry when we fall ill.  Those electively out of the system oblige others to pay for their care, essentially free riding on the support of their neighbors.  It is more complicated obviously, but the crux of the matter is a functioning national market needs everyone in, and by virtue of its constitutional powers, the United States government can facilitate this process.

The States: The argument against the Commerce Clause speaks to a different principle, and one, no doubt, you have heard mentioned in the news.  It is the principle of liberty, and the forcing of citizens “inactive” in the health care marketplace to purchase a product they do not desire.  The opponents are not arguing against universal health care,* it is just the means used.  To put it bluntly, the right of the individual “to be left alone,” supersedes the right of the government to require purchase of an insurance contract.  The plaintiffs also question whether healthcare is different from any other good.  If forced to purchase healthcare, why not cars, food, or any other product.

Handicappers are predicting the Supreme Court will uphold the law. A majority of the public are critical of it, likely on principle, but the reasons why are varied based on both truths and falsehoods.

However, the opinions embedded in the case raise fundamental constitutional issues, and while not directly impactful on all of us, due to their nature, we have a vested stake.  They foster big questions, and that explains its “generational” character.  Additionally, given the polarization of our country, the outcome, while based on the Supreme Court Justices interpretation of law (hopefully not politics), does have implications for future policy and governance.  Think Citizens UnitedRoe vs. Wade, and Brown vs. Board of Education.  Yes, we are talking broad, and the decision will potentially alter how government oversees, or continues to oversee healthcare delivery.

Open your civics textbooks, because it will be that kind of spring.  Unless of course the Kardashians have something to say, then all bets are off.  LOL.  I think.

*Recall that Medicare is a universal (entitlement) program we all pay taxes into throughout our working lives.  The government uses a tax to finance that program (just look at your paystub deductions—1.45%), and it’s grounded in a bedrock constitutional principle.  That is altogether different than employing a penalty upon failure to purchase a private product, in this case insurance, to accomplish the same ends.

 

 

Posted in Public Policy, Uncategorized | 1 Comment

Perhaps spending more on health care can result in better health

Current dogma is spend more, waste more, at least as it relates to acute care. This emanates from the work done at Dartmouth and the atlas they publish—and holds at regional, but likely not at hospital or individual levels.  Studies released over the last few years indicate we still have a lot to learn in this realm, and this most recent JAMA release does not disappoint.  It is highly relevant to hospital utilization, cost, and future actions on payment and report cards (HINT: it impacts us).  I planned on posting on it, but someone else read my mind…

This is a cross linked post, which Bill Gardner has kindly granted permission to place at THL.  I also highly recommend his site–it’s a great read, so please visit.

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Perhaps spending more on health care can result in better health

post by Bill Gardner
CanadianFlagFrom JAMAa group of researchers from the University of Toronto and Dartmouth report that in a group of Ontario hospitals, “higher spending intensity was associated with lower mortality, readmissions, and cardiac event rates.” Continue reading

Posted in Effectiveness/Efficiency, Public Policy, Uncategorized | Leave a comment

So Rich….

Here is a twist of irony.

Physicians, and rightfully so, are called hypocrites, when on one hand they decry the payment system for inadequate reimbursements (and threaten patient access), while on the other, abhor  solutions to remedy the same problem.  Adoption of midlevels (NP’s and PA’s), which obviously are less costly, but also crowd out physicians and encroach on sacred turf is a prime example: Continue reading

Posted in Ethics (clinical and business), Public Policy, Scope of Services, Uncategorized | 1 Comment

SHM Annual 2012: Norm Ornstein is Coming, Norm Ornstein is Coming!

I always enjoy attending speaking engagements when notable authors, historians, and luminaries hit the trail and plug their wares.  Not so much because they are plugging their wares of course, but the spontaneous banter and repartee that results from live interactions.  Engaging in debate–sometimes, and the in the flesh hither and thither is refreshing and allows curious minds (and fans) to enter in a mode of conversation they normally would not experience.  It is nice to see our countries best thinkers in this kind of forum. Continue reading

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PROCRASTINATION – YOU have until FRIDAY!

OK, I said I was going to do it weeks ago, but I didn’t. Because I was procrastinating. But I just finished the SHM state of Hospital Medicine Survey, and it really wasn’t bad at all. It was even fun. I printed it out and sat with my practice manager and we filled out everything on paper first and then it took me ten minutes to type it into the electronic survey. We had a very enjoyable time working on it. YOU DO IT TOO!!!!
Think about how grateful your colleagues will be to get your information and how you can use it yourself!

Here are the instructions again –
Survey Instructions

This survey will be available for completion between January 16, 2012 and March 9, 2012.

To assist you in planning for and completing the survey, we have provided a survey FAQ document, a detailed Survey Guide, and a printable copy of this survey instrument. These documents can be downloaded or printed at www.hospitalmedicine.org/survey.

If you need to exit the survey before completion and return to it later, you may do so by clicking the “Exit this survey” link in the upper right-hand corner of any page – but you can only return to your survey from the same computer you used previously, from which the cookies have not been cleared.

If you have questions about the survey that are not answered in these documents, please contact us at survey@hospitalmedicine.org for further assistance.

If your practice is part of a large entity with multiple hospitalist practices in different locations (such as a management company or multi-hospital integrated delivery system), please contact us at survey@hospitalmedicine.org for an Excel-based survey instrument and additional instructions.

Non-Academic Hospital Medicine Practices: Please be sure to also submit your provider compensation and production data via MGMA’s 2012 Physician Compensation and Production Survey, available now at www6.mgma.com.

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